What is Ezy Reviews?
Ezy Reviews provides simple NFC review products designed to make it easier for your customers to leave a Google review.
Instead of asking customers to search for your business on Google, they can simply tap their phone on your Ezy Reviews product to be taken directly to your review page.
How does Ezy Reviews work?
Our products use NFC technology to give your customers a quick and convenient way to access your Google Review page.
Simply place your Ezy Reviews product somewhere customers naturally interact with your business. When a customer is happy with their experience, they can tap or scan the product and leave their feedback.
What is NFC?
NFC stands for Near Field Communication. It is the same technology used for contactless payments on smartphones.
Your Ezy Reviews product uses NFC to allow customers to tap their compatible smartphone against the product and instantly open your chosen review link.
Do customers need to download an app?
No. Customers don't need to download an app or install any special software.
They simply use their phone's built-in NFC functionality.
Where should I put my Ezy Reviews product?
The best location is somewhere customers naturally stop before or after receiving your service.
Popular locations include:
Reception desks
Checkout counters
Cafés and restaurants
Service counters
Salons and barbers
Clinics
Trades and service businesses
Waiting areas
The easier it is for customers to see and access your product, the easier it is for them to leave a review.
Setup
How do I set up my Ezy Reviews product?
Your Ezy Reviews product is designed to be quick and simple to set up.
Follow the setup instructions provided with your order to connect your product to your Google Review link.
Once connected, your product is ready for customers to use.
How long does setup take?
For most businesses, setup only takes a few minutes.
You'll need access to your Google Business Profile and your business's Google Review link.
Can I change my Google Review link later?
Yes, If your business details or review link change, you can update the destination of your Ezy Reviews product.
If you need assistance, our support team can help you through the process.
Can I use Ezy Reviews for more than one business location?
Yes. If you operate multiple locations, you can have individual Ezy Reviews products set up for each location.
For larger orders or multiple locations, contact us about our bulk options.
Orders & Shipping
Where do you ship?
Ezy Reviews currently ships Australia-wide.
We're working towards expanding our shipping options internationally in the future.
How long does shipping take?
Orders are processed as quickly as possible.
Once your order has been shipped, you'll receive tracking information where available.
Delivery times can vary depending on your location and the delivery service being used.
How much does shipping cost?
Shipping costs are calculated at checkout based on your order and delivery location.
You'll be shown the shipping cost before completing your purchase.
Will I receive tracking?
Where tracking is available, your tracking information will be provided once your order has been dispatched.
What happens if my order arrives damaged?
If your product arrives damaged, please contact us as soon as possible with your order details and photos of the damage.
Our support team will work with you to resolve the issue.
Warranty & Returns
How long is the warranty?
All Ezy Reviews products are covered by a 3-year warranty.
We want you to have confidence in your purchase and know that we're here to support you if something goes wrong.
What does the 3-year warranty cover?
The warranty covers manufacturing defects and faults that occur during normal use of the product.
If you believe your product has developed a fault, contact our support team and we'll assess the issue and help determine the appropriate solution.
What isn't covered by the warranty?
The warranty does not generally cover damage caused by misuse, accidents, unauthorised modifications, or normal cosmetic wear and tear.
If you're unsure whether your issue is covered, contact us, and we'll be happy to help.
How do I make a warranty claim?
Contact the Ezy Reviews support team with:
Your order number
Your name
A description of the issue
Photos or videos where appropriate